When I go to Mantis Bug Tracker I am seen as Anonymous, it seems that Single Sign On does not work anymore

Hello Jérôme, just to check - have you tried to report an issue via "contact us" form on this Portal? I hope this form would reach technical team faster than posts on the Forum...

Hello Jérôme,

Although Kirill's advice about Contact form is correct, in this particular case I've already forwarded your query to our technical team. We will notify you when the issue is fixed.

Hi Vera, Kirill, thanks a lot !
Jérôme.

Hello,

I'm having the same issue: I log in on the dev portal and the try to go to Mantis but I am only seen as anonymous. I have just reported the issue through the contact form. Any comments or ideas would be appreciated anyway - seems to be a general issue.

Commenter-3

Hello, Can you login to the bug tracker directly?

MantisBT (opencascade.org)

Best regards, Commenter-4.

Hi Dmitrii,

no I cannot log in (see attached picture).
The system says my account is deactivated. When I try to reset the password nothing happens (no e-mails sent).

Regards,
Commenter-3

Hi Dmitry,

Could you please let me know what is the right way to report an issue on OCCT? It seems it's not possible to create a new account in Mantis, while "Contact us" form doesn't provide the fields to upload the files to reproduce the issue. I'd appreciate any assistance a lot.

Hello, I also have the same problem.

I already sent two messages via the "Contact us" form, without reply.

What else could I do to unlock the situation?

Best regards, Commenter-6.

Hello, your account looks ok, it is not blocked. Please use "reset password". 

If you login as Anonymous, you need to log out first. It is automatic for non-logined person.

I logged out before logging in.

I tried to reset the password, it works on https://dev.opencascade.org but still not on https://tracker.dev.opencascade.org.

I also tried to log in using the username instead of the email, same result.